Case Studies
Advised a luxury fashion house on aligning heritage craftsmanship with ethical operational practices, assessing sustainability, labor policies, and supply chain transparency to enhance corporate social responsibility without compromising brand prestige.
Developed a rapid response plan following pre-set protocols as well as proactive and reactive responses managing a reputational crisis, requiring rapid media containment, stakeholder reassurance, and internal alignment to stabilize public perception.
A private power struggle within a family-owned hospitality group was resolved entirely behind closed doors through confidential mediation, strategic governance reform, and zero public exposure.
Analyzed market dynamics and developed a strategic expansion plan for a community health center in Brooklyn, NY, aimed at optimizing services and operations, while projecting a 30% revenue increase across 5 years.
Expanded orthopedic clinical care to 7 counties across 4 states in Y1 by launching an orthopedic clinical program, while creating a scalable onboarding process to support future alignment.
Investigated internal project process systems to propose software options to C-Suite to better streamline efficiencies organization wide in a full report.
Conducted financial and operational analyses of a dental program implementation, identifying opportunities to increase revenue and optimize patient flow, resulting in improved operational efficiency.
Assessed pharmaceutical software platforms ahead of implementation in a Federally qualified Health Center, delivering strategic insights and recommendations to the Board of Trustees and C-suite to aid decision-making.
Advised on the creation of a business and operating plan for a cybersecurity team at a top-tier global financial services bank with the goal of integrating their presence as a compliance and risk mitigation resource internally.
Led a demographic review of a Board of Trustees for a Boston-based housing non-profit, identifying gaps in representation and providing actionable recommendations to enhance governance diversity by 25% YoY.
Tracked and progressed program work related to MassHealth Medicaid Payor 1115 Waiver initiatives, aligning efforts to expand access to care through strategic program implementation with internal and system level growth
Optimized OR block efficiency for physicians by 7% and reduced patient wait times for OR by 12% through an analysis of operational deficiencies in patient flow from Pre-Op areas to the OR.
Designed a comprehensive Board approved 5-year strategic plan to embed health equity awareness and initiatives at both the local and system levels, influencing organizational direction and culture.
Managed the CMS Bundled Payments for Care Improvement (BPCI) Initiative, promoting care models and improving equitable access for patients on a national scale, resulting in a 14% increase in patient volume in Y1.
Developed an internal cultural sentiment report for the CEO, identifying frontline concerns and making actionable recommendations to address organizational challenges and enhance staff and patient satisfaction.
Drove value and minimized provider on-boarding disruption by assessing on-boarding process and reducing duplicative work, resulting in an average of 2.3 days decrease in turnover time for the entire continuum.
Developed local and state-wide engagement strategies based on unique patient counts by departments, aimed at improving patient engagement, recruitment, and retention among served populations.